Reading mace's journal

Who?
Michael.
...Oh... My printer isn’t working.
Turn it off and turn it on again.
Ok... Thanks.
No problem.
*click*

Welcome to my new job. My work didn’t have the budget for my programming position anymore, so it was either this or find a job somewhere else. It’s not so bad, but now I have to be personable and actually talk to people. Every programmer’s nightmare. Before, I had a nice hidden desk off in the corner somewhere where nobody would bother me. Now I have to answer phones all day and run around replacing toner and fixing people’s email.

I suppose the days go faster when you’re not staring at a computer screen 90% of the time.

I'm not cut out for this five days a week deal. I can't get to sleep earlier than 3am and I have to get up around 8. This worked ok during school, because at least a couple of days a week, I only had to be in by noon. It's going to be a major adjustment for me to be able to get 8 hours of sleep a night.

OMG mace you are my long lost brother. We are just alike. I have been doing this tech support deal for 5 years now (and I am absolutely not cut out for it), before I was doing some programming locked away in a closet where nobody bothered me. Its stressful when idiot people call you with stupid problems. Now put yourself in a military setting where they tell you "My shit better be working when I get back", amplify the stress by 1000 and you have my job. They break their shit and expect me to fix it and they push the blame to me. Haha. Its a wacky world we live in. How about this, some colonel is typing some important docs on his PC. It suddenly locks up and he comes crying to tech support that his machine is locked up. Now we have to explain to him that he lost his work because he didn't save it. Oh its not pretty. He is like so not wanting to hear that you know. HAHA.

I suppose the days go faster when you’re not staring at a computer screen 90% of the time.

We have a pretty good setup where everything is automated. So I spend 90% of my time back at the screen looking at emails, putting in trouble tickets, looking at fancy webpages that tell me if routers, servers, printers are down. Its hella nice though. I spend less time on a phone which is about the best thing I could ever imagine. I absolutely hate to converse with people over the phone especially when it comes to problems with their pc. But I guarentee on your job you don't jump out of airplanes or go to the shooting range or train on nuclear chemical and biological weapons and wear a gas mask and other shit like that. It adds a whole new element to tech support.

Now where did that Sergeant say the rip cord was on the reserve chute??? Oh shit......