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Dear Monster Customer:
Recently, a malicious software, known as Infostealer.Monstres, was used to gain unauthorized access to the Monster resume database. Regrettably, some of the contact information that was captured included your name, address, telephone number and email address.
As we move forward, I want to reassure you: We are taking swift and decisive action to address this situation and to leverage all of our resources, so we can implement a long-term remedy and protect the data that job seekers like yourself entrust to us. In fact, Monster Worldwide already has identified and shut down a rogue server that was accessing and collecting job seeker contact information through the use of compromised, legitimate employer-client log-in credentials.
At the same time, I ask that you remain alert for counterfeit "phishing" emails that may appear to come from Monster asking you to download software. Monster will NEVER ask you to download any software, "tool" or "access agreement" in order to use your Monster account.
Please also be on the alert for a fraudulent email claiming to be from Monster.com and advertising a position managing financial transactions, or cashing checks. These emails are attempting to engage Monster users in a money laundering or bad check scam.
For more information, and examples of counterfeit emails, please go to: http://help.monster.com/besafe/email/.
Should you receive an email from Monster that you suspect may be fraudulent please forward this email, with the full "header" information intact, to us at: email@example.com. Instructions on obtaining header information can be found at: http://www.spamcop.com/help_with_headers/.
Our ongoing efforts and vigilance are critical given that opportunistic criminals are increasingly using the Internet as a means for illegitimate purposes.
"Phishing" and Internet fraud is an issue that affects all Internet users and businesses. Rest assured Monster remains committed to safeguarding the integrity of our database and information provided by job seekers.
We value our relationships and the trust that job seekers place in Monster, and I will not allow that trust to be compromised. If you have any questions, please contact: firstname.lastname@example.org.
Chairman and CEO
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