Reading What Rules

Dec 28, 2002 21:37 # 7331

null smiles...

Siemens Support

Well, the vast majority of Siemens cell phone owners will eventually discover that Siemens keyboards aren't the best there are. After cursing mine for a good while for persistently ignoring half of the keypresses, I finally decided to send my phone in for repair, expecting the usual 6-weeks delay while some unskilled worker blows the dust out of the crack between keyboard and circuit board and sends it back.

Yesterday (after some two weeks) I got my phone back, including a report on what's been done:

Keyboard replaced.
Display replaced (seemed to be a bit dusty or foggy or something).
Front cover replaced.
Back cover replaced.
Battery cover replaced.
Power plug replaced.
Software upgrade.
Warranty repair, no fee due.

The phone is almost a year old and looks like brand-new! And no loss of data on the built-in Flash drive or configuration. Now that's what I call service! :-)

A copy of this post goes to Motorola and Nokia. :-P

When life hands you a lemon, that's 40% of your RDA of vitamin C taken care of.

Dec 29, 2002 14:38 # 7355

Jaz *** replies...

Re: Siemens Support

I consider doing the same. The two softkeys suck more by the day, and while they're still better than any key on a brand new Nokia I'm expecting something else from my Siemens.

'Yeah, That's what Jesus would do. Jesus would bomb Afghanistan. Yeah.' - snowlion

Dec 29, 2002 15:11 # 7359

andromacha *** replies...

Re: Siemens Support

Well, I can't say anything about Siemens support, but since I have a Nokia phone, and I've always had Nokia phones, I feel like I have to point something out about that.

First of all, Nokia keys aren't that bad (maybe in old models like 5110, but not at all on the new ones like 3110 and so on)
Secondly, try to launch your Siemens from your car when you are going 60 Kmh on a highway, then come back to take it back and check if it still works. I experienced that with my 3110, and when I got it back it was still switched on and without scratches. My dad knows about that too, since we were in the car together, and I had had a bad discussion with one of my friends.

I still think that Nokia is the best trade mark for what concerns cell phones!

Italy no longer accepts illegal immigrants. Mr. B sink their boats!!!!!!!

Dec 29, 2002 15:27 # 7361

null has all the information you need...

Re: Siemens Support

Well you see, every phone brand has their weakness. With Siemens it's the keyboard, Ericsson phones have issues with their antennas, and Nokia has the most problems with their software and LCDs. I don't know about Motorola, other than their sometimes lousy customer service.

Oh, and I'd never throw my phone out of a running car. :-P As for stability, you seem to be a lucky Nokia phone owner, because when Orchid drops her (newer) 3310 on the floor it splits up in at least 3 parts. My neighbor has replaced his Nokia Communicator with a Siemens C50 because the software (Windows CE :-P ) crashed at least once a day, and the hinges break when you drop it from a height of, say, 30 cm.

(Isn't the 5110 said to be one of the most stable Nokia phones?)

When life hands you a lemon, that's 40% of your RDA of vitamin C taken care of.

This post was edited by null on Dec 29, 2002.

Dec 29, 2002 16:05 # 7365

andromacha *** replies...

Re: Siemens Support

:-P As for stability, you seem to be a lucky Nokia phone owner, because when Orchid drops her (newer) 3310 on the floor it splits up in at least 3 parts.

Now I own a 3310 too. I gave my old 3110 to my mom who is happily satisfied with it. My dad and I have a 3110, just like my uncle, and my grandmother has a 3310.
A whole nokia addicted family! :) I've never experienced problems with Nokia phones, and I am very satisfied with it.

(Isn't the 5110 said to be one of the most stable Nokia phones?)

Well, I've had it for 3 years, but I think that putting it in the back pocket of my jeans wasn't a good idea, since after three years the liquid crystals started having some problems. Anyway, it was a good phone indeed. When I bought my 3310, I got back the 5110 and got 50 off on the new one I was buying :)

Italy no longer accepts illegal immigrants. Mr. B sink their boats!!!!!!!

Dec 29, 2002 15:29 # 7362

Jaz *** replies...

Re: Siemens Support

I experienced that with my 3110, and when I got it back it was still switched on and without scratches.

Ettena dropped the same phone once whilst brushing her teeth (moving at about 0 km/h) and it was damaged beyond repair ever since.

I still think that Nokia is the best trade mark for what concerns cell phones!

I know of no one who had their Nokia for two years and didn't regret opting for a yoghurt cup as their mobile. While some of them bought another one because arguably design and user interface is better than from other brands, Nokia workmanship sucks enough to disqualify for me.

'Yeah, That's what Jesus would do. Jesus would bomb Afghanistan. Yeah.' - snowlion

Dec 29, 2002 16:09 # 7366

andromacha *** replies...

Re: Siemens Support

Ettena dropped the same phone once whilst brushing her teeth (moving at about 0 km/h) and it was damaged beyond repair ever since.

I know of no one who had their Nokia for two years and didn't regret opting for a yoghurt cup as their mobile.

I must be the lucky one then! Lol.. really I've never experienced something similar. And many of my friends have Nokia phones too, and I've never heard them complaining about them. Probably their courtesy service sucks, I don't know. I've never experienced it, and I can't judge.
I am member of Nokia club anyway, and I can have some save offs on the prices of accessories as covers and so forth... Maybe it is the Italian Nokia which is particularly kind to Nokia users, I don't know.

Italy no longer accepts illegal immigrants. Mr. B sink their boats!!!!!!!

Dec 29, 2002 15:38 # 7363

null throws in his two cents...

Re: Siemens Support

I consider doing the same.

By any means, do it. After untold days of cursing the keyboard and Siemens, using my S45 feels like an all-new experience now. :-)

When life hands you a lemon, that's 40% of your RDA of vitamin C taken care of.

This post was edited by null on Dec 29, 2002.

Dec 29, 2002 21:07 # 7386

ReallyCoolDude *** replies...

Re: Siemens Support

My first cell phone was an Ericsson, and I was quite happy with it. I could connect to internet within seconds, view the movies running nearby, get driving directions, the keypad and the LCD display was good too. I had paid $100 for that phone, and everything was perfectly fine in my life untill....

...someone told me that the Ericsson phones are very bad for your health. They have so much magnetic (not only electromagnetic) power, that if you try to put some iron filings on a table, the phone can pick them up even while it is SWITCHED OFF! I couldn't believe it, and then I tried it out myself. I put some safety pins on a table, switched my phone, and voila, it picked up every single piece of safety pins! Then slowly I realised that if I am talking on phone for >10 minutes, my ears started paining. That was when I decided to do away with that phone.

I have a Motorola phone now, I don't like it's software and the LCD display, but at least I am happy that I am not getting hurt by it. It is a simple Motorola phone which I got free with the calling plan from Verizon Wireless, so am pretty happy now.

Love is blind, but marriage is a real eye opener.

Dec 29, 2002 22:10 # 7398

null throws in his two cents...

Monster Magnets (and other phones)

Well there's a bunch of lists with so-called SAR values, which basically say how fast a given phone is going to heat up your brain. IIRC Ericsson phones don't do very well there. :-P Also among the sinners are older Siemens and some Motorola phones, following Nokia's (dare I say) cheaper product line, like 3x10. The more expensive Nokia phones generally have amazingly good ratings.
I'll see if I can find that list anywhere.

When life hands you a lemon, that's 40% of your RDA of vitamin C taken care of.

Dec 30, 2002 10:41 # 7415

Martin *** replies...

Re: Siemens Support

BTW.... how's your self-made-hot-rod-cellphone project doing? :)

After decades of construction my website is finally up an running: www.kkds.de

Dec 30, 2002 10:57 # 7416

null has all the information you need...

Re: Siemens Support

BTW.... how's your self-made-hot-rod-cellphone project doing?

Don't ask. :-P I abandoned work after some weeks of constant software development and absolutely no feedback or support from my project mates. The current prototype runs within a Win32 test platform and can display menus, show phonebooks and text files and has some rudimentary text/number input functions.

When life hands you a lemon, that's 40% of your RDA of vitamin C taken care of.


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